Privacy Policy
This Privacy Policy explains how xike.im collects, uses, and shares information when you visit the site, contact us, or buy digital goods. It sits alongside our Terms of Service.
Who is responsible
The controller for personal data processed through the Service is XIKE.
Email: hi@xike.im
What we collect
We collect only what we need to run the site, take payment, deliver digital goods, stop abuse, and answer you.
- Contact and order data. Email, Telegram handle, destination account you give us for delivery, product chosen, and messages you send to hi@xike.im or our support chat.
- Payment data. Card details and billing identity are collected by the payment provider, not by us. The provider may send us confirmation that you paid and an amount.
- Technical data. Standard request data such as user agent, referrer, and IP address may be processed by our host (including Cloudflare) to operate and secure the Service.
- Cookies. If you accept cookies, we may store a small preference (language, cookie choice) and any strictly necessary cookies that make checkout or security work. If you refuse, we keep only what is strictly necessary to load the page and remember that refusal.
Cookies
On your first visit we ask you to accept or refuse cookies. Language preference can be stored locally in your browser. We do not use advertising cookies. You can change your choice by clearing site data in the browser.
Why we use this data
- Contract. To take payment, deliver digital goods, and provide the Service you asked for.
- Legitimate interests. To keep the site secure, prevent fraud, debug outages, and defend legal claims.
- Legal obligation. To keep tax, accounting, and complaint records where the law requires it.
- Consent. For non-essential cookies, only if you accept.
Who we share data with
- Payment processors — checkout and payment confirmation.
- Hosting and edge infrastructure (including Cloudflare) so the site can run.
- Third-party platforms you ask us to credit or activate, to the extent needed to fulfill your order.
- Professional advisers or authorities if we must share data to comply with law or enforce the Terms.
We do not sell your personal data. Some processors may be outside your country. Where we rely on them, we use appropriate safeguards available from those processors.
How long we keep it
Order and payment identifiers are kept as long as needed for accounting, tax, fraud, and dispute handling. Support messages are kept as needed to respond and to keep a legal record. Cookie choices stay until you clear them.
Your rights
Where GDPR or similar law applies, you may ask us to access, correct, delete, or export personal data we hold about you, to restrict or object to certain processing, and to withdraw cookie consent. You may also lodge a complaint with a supervisory authority in your country of residence.
Email hi@xike.im. We may need enough information to find your data.
Children
The Service is for adults. We do not knowingly collect personal data from children. If you believe a child has used the Service, contact us and we will delete the data we can identify.
Changes
We may update this policy when the Service or the law changes. The date at the top of this page is the current version.